Frequently asked questions

Check-in is from 15:00. From 18 June to 13 August, check-in is from 16:00.
If you arrive earlier, you are welcome to ask whether your room is ready. We will do our best to help, but cannot guarantee early check-in.
Check-out is by 11:00 on the day of departure.

Expecting to arrive after 21:00? Please let us know so we can give you further check-in information.
We reserve the right to re-let your room after 18:00 on the day of arrival if you have not provided an arrival time.

You may cancel free of charge up to 24 hours before arrival. From 6 June to 31 August, the free cancellation deadline is 72 hours before arrival. For later cancellations or no-shows, the full value of the first night's booking will be charged, including accommodation and any restaurant reservation. If you booked through another booking website, such as Booking.com or Expedia, you must cancel directly through that channel. We do not hold provisional bookings: all bookings must be cancelled within the applicable deadline to avoid a charge.

Package bookings must be cancelled at least three days before arrival. Otherwise, the full package price will be charged.

Leisure bookings of more than five rooms are treated as group bookings. Group cancellation terms apply to company bookings.

Hotel rooms and pre-booked catering

• More than 30 days before arrival: 100 % of the booked rooms and the booked number of guests for catering may be cancelled free of charge.
• 30–14 days before arrival: 15 % of the remaining rooms and the remaining number of guests for catering may be cancelled free of charge.
• 13–3 days before arrival: 5 % of the remaining rooms and the remaining number of guests for catering may be cancelled free of charge.
• Less than 3 days before arrival: a cancellation charge of 100 % applies.

Cancellations must be made in writing by email to info@grennahotell.se. The hotel will confirm the cancellation in writing.

Separate cancellation terms apply to venue hire for conferences, celebrations and events. Externally supplied services and products may have their own terms. Please refer to your written booking confirmation and agreement for the full terms.

Free municipal parking is available on the street outside Grenna Hotell.

There are 4 charging stations 50 metres from the hotel. Payment is made on site, and spaces cannot be reserved.

Planning a trip to Gränna with your dog? We welcome our four-legged friends in selected room categories, which must be booked in advance. A supplement of SEK 245 per night applies, or SEK 550 if you book Portvakten.
The pet supplement can be added to a Courtyard Double Room, a Ground-floor Courtyard Room or Portvakten.
Pets are not permitted in the main building or dining rooms.

All rooms at Grenna Hotell vary in size and layout, so extra beds can only be added to certain rooms. Reception allocates suitable rooms for these bookings.
Please contact reception to book. Extra bed: SEK 395/night, including the breakfast buffet. Cot for children aged 0–2: SEK 225/night.

If you have an allergy that we should know about to help make your stay more comfortable, please contact the hotel as soon as possible. If your stay includes a visit to our restaurant, please tell us about any allergies at least seven days before arrival.

Summer breakfast hours:
Weekdays 07:30 – 10:00
Weekends 07:30 – 10:00

Breakfast hours in spring, autumn and winter:
Weekdays 07:00 – 09:00
Weekends 07:30 – 10:00

You are welcome to join us for a hotel breakfast even if you are not staying overnight. Please call reception to book. The price is SEK 245 per person and SEK 125 for children aged 2–8.

Grenna Hotell is a smoke-free hotel. Since 1 July 2019, smoking has no longer been legally permitted on the hotel grounds. This includes rooms, all balconies, the terrace, the garden and the areas outside the hotel entrances. Smoking in a room or on a balcony will incur a cleaning charge of SEK 4,000 plus the accommodation cost for the following night.

Of course you can buy a gift voucher from us! Choose an amount of your choice or one of our lovely packages. Contact reception and we will be happy to help.
Telephone: +46 (0)390 – 108 20
Email: reception@grennahotell.se